Privacy notice

1. Who to contact

BridgeMe Technologies LLC, registered in Wyoming, United States, operates this website, the organization workspace and connected BridgeME products. For privacy questions or requests, email support@bridgeme.cloud. If your organization invited you, it also decides which products and people you can access.

Registered address: 1021 East Lincolnway, Cheyenne, WY 82001, USA.

2. Information we handle

• Account and organization details, such as your name, work email, organization name, selected currency, membership and role.
• Sign-in and security information. Passwords are submitted through the signup flow and managed by our identity service; this marketing website does not store them.
• Content you or your team put into products, such as clients, projects, time entries, documents and financial records.
• Messages you send to us by email, including information you choose to include in the contact form’s drafted email.
• Technical information needed to run and protect the service, such as session identifiers, request logs, device and browser details, and error reports.

3. How we use it

We use this information to create and secure accounts, give authorized people access to their organization and products, provide requested features, respond to support and sales questions, troubleshoot failures and protect the service. We do not sell personal data or share it with third parties for advertising.

4. Cookies and diagnostics

Sign-in uses cookies and related session information so you can stay authenticated across BridgeME services. The homepage uses browser storage only for an optional local diagnostic setting. Browser errors may be sent to Sentry for troubleshooting; replay and performance tracing are disabled on this website. We configure error reporting to avoid sending form values and to limit user identity to an internal ID.

The contact form on this website prepares an email in your own email app. It does not send the message to BridgeME until you choose to send it there.

5. Who can receive information

People your organization authorizes can see information according to their access. We use service providers for hosting, email delivery and error reporting, and data may pass to a connected service if your organization chooses to use an integration. Those providers receive information needed for their role. We do not publish a complete provider or data-location list on this page yet; ask us for current details before sharing sensitive information.

6. Retention and your choices

We retain account and product information while it is needed to provide your organization’s service. Some records may remain longer where needed for security, accounting, legal obligations or backups. The exact period depends on the record and product. Contact us to ask about a specific category, request access or correction, or ask us to delete information where appropriate. Your organization may also be able to manage its own records and members in the product.

7. The BridgeME Go phone app

BridgeME Go is the BridgeME app for iPhone and Android. It signs you in to the same account and shows you the same organization information as the website, under the same access your organization gave you. The app adds nothing to what we hold about you beyond the points below.

• Camera and photos. The app asks for the camera or your photo library only when you choose to attach a receipt or a picture, and it sends only the file you chose. It does not read your other photos and it never records audio.
• Notifications. If you turn notifications on, the app registers a push token for that phone, which we keep on your devices list so we can tell that phone about approvals and reminders. A notification carries a title and a link, never a figure or a client’s name. Me → Notifications lets you choose what the phone is told, or switch it off per product; signing out of the app removes the phone’s registration entirely.
• Biometric lock. If you turn on Face ID, Touch ID or the fingerprint lock, the check happens on the phone. We never receive biometric data.
• Your session. The app keeps your sign-in only on that phone, in its protected storage, and sends it only to BridgeME services. Signing out ends it.
• No analytics or tracking. The app contains no analytics or advertising SDKs and does not track you across other apps or websites. Crash reports, where enabled, go to the same error reporting described in section 4.

To delete your BridgeME account, including from the app, sign in on the website and use Settings → Profile, or email support@bridgeme.cloud.

8. Updates and questions

We may update this notice as products and providers change. Material updates will be explained on this page or through the service. For a privacy request or concern, email support@bridgeme.cloud. Depending on where you live, you may also have rights to complain to a data protection authority.